Charter Spectrum Toll Free 1-800 Number
Support & Contact: Charter/Spectrum Phone Number Look Up
What is the 1-800 number for Charter or Spectrum? Below is a list of toll free 800 numbers.
New Service: 1-844-712-3301
Customer Service, Technical Support, Billing: 1-877-581-3485
- To become a new customer, please press one.
- Okay, let me get someone on the line to help you.
- Thank you for calling this is Micah speaking how may I help you?
- If you are an existing customer and would like to add new services, please press two
- Please enter the phone number associated with your account. If you are new to Charter Spectrum, press the pound key.
- To service you better please enter the five digit zip code of the primary service address.
- for all other calls please press three.
- Briefly tell me what you are calling about today. For example, I need to make a payment.
- Billing…OK, just a moment (live person)
Legacy Customer Service Menu
For what its worth, here is the previous phone menu for customer service.
- To order new services or to make changes to existing services press 1
- all representatives are currently assisting other customers; we apologize for the delay please remain on the line and your call will be answered as quickly as possible by customer care agent.
- for channel lineup changes press 2
- Thank you for calling Charter Communications. For quality assurance purposes your call maybe monitored or recorded;
- if you wish to become a new Charter customer please press 1
- if you are an existing Charter customer and would like to add new services please press 2
- for all other calls please press 3.
- for technical assistance press 3
- for billing questions or account balance information press 4
- to change your schedule appointment press 5
- to disconnect or remove services press 6.